Your Privacy Is Our Responsibility
This policy explains in detail how your personal information is collected, used, and protected on the 1j111 platform.
This Privacy Policy ("Policy") applies to users ("you" or "user") of the websites and services of the 1j111 platform ("we", "our", or "1j111"). This Policy describes what information we collect, why we collect it, how we use and protect it, and what rights you have. By continuing to use our services, you agree to the terms of this Policy. If you do not agree with this Policy, please stop using our services.
What Information We Collect
Identity Information
We collect the following information when you create an account and verify your identity:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address (where applicable)
- Government-issued identity document details (as part of the KYC process)
Financial Information
We collect the following to process transactions:
- bKash, Nagad, or Rocket mobile wallet number
- Deposit and withdrawal amounts and dates
- Transaction reference ID
- Account balance and bonus history
Technical and Usage Information
The following is collected automatically to improve your experience on our platform and to prevent fraud:
- IP address and device type
- Browser version and operating system
- Login time, session duration, and activity logs
- Information obtained through cookies and similar tracking technologies
Communication Information
When you contact us, the following is recorded:
- Content of messages sent via live chat or email
- Records of complaints and their resolution
- Customer support ticket history
Purpose of Using Your Information
1j111 uses your information only for the following legitimate purposes. We do not collect any information unnecessarily or sell it to third parties.
Service Operations
For account creation, verification, login security, and managing your betting and gaming experience.
Financial Transactions
For processing deposits and withdrawals, distributing bonuses, and preventing financial fraud.
Customer Support
To improve the support provided via 24/7 live chat and email, and to resolve your issues quickly.
Platform Improvement
To continuously improve our website, game selection, and service quality by analyzing usage patterns.
Security and Legal Compliance
To detect fraudulent activity, protect minors, and ensure responsible gaming.
Communication and Notifications
To send account-related notifications, security alerts, and information you have requested.
Data Storage and Security
1j111 applies industry-standard security measures to keep your personal information safe. SSL (Secure Socket Layer) encryption is used on our servers and for data transfers, protecting your information from unauthorized access.
Your information is retained only for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, certain information may be retained for a set period for legal reasons.
- All data is transmitted through encrypted channels
- Only authorized staff can access data, as governed by internal access policies
- Regular security reviews and audits are conducted
- Automated monitoring systems are active for suspicious activity
Sharing Information with Third Parties
1j111 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 1j111 website. Cookies are small data files stored in your browser that help improve your experience on future visits.
The types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and ensuring security — the platform does not function properly without them.
- Performance Cookies: To understand which pages are visited most and where issues are occurring.
- Functionality Cookies: To remember your language preference, theme setting, and personalized settings.
You can disable cookies in your browser settings, but doing so may affect some functionality of the platform.
Your Rights
Every user of 1j111 has the following rights over their personal information. To exercise these rights, contact us at [email protected].
Right to Access
You have the right to request to view the information we hold about you and to receive a copy of it.
Right to Correction
If there is incorrect or incomplete information in your profile, you can request that it be corrected.
Right to Deletion
In certain circumstances you can request that your personal information be deleted, though legal obligations may apply.
Right to Restrict Processing
In certain cases you can request that the processing of your information be temporarily limited.
Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
Right to Object
The right to object to the use of your information for a specific purpose applies in certain circumstances.
Protection of Minors
1j111's services are for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of account creation, and additional verification documents may be requested in cases of doubt.
If we are informed that information from a minor has been collected, that account will be closed immediately and the relevant information will be deleted. If a guardian suspects that their minor child is using the platform, please contact us at [email protected].
Changes to the Policy
1j111 reserves the right to review and update this Privacy Policy from time to time. If significant changes are made to the Policy, you will be notified on the platform or informed via your registered email or mobile number.
Continued use of the service after any changes will be taken as acceptance of the updated policy. We therefore recommend reviewing this page regularly. The "Last Updated" date at the top of the page will always reflect the latest version.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact our customer support team:
[email protected]
Support available 24/7 in Bengali and English
Our support team will process your request as quickly as possible. All communications are accepted in Bengali and English.